Prefer to speak to someone? Call our 24-hour call centre or send us a WhatsApp and we will help you right away.
Mon – Sat: 9am – 7pm
Sunday: Closed
Call centre: open 24 hours
Scheduling your roller shutter door repair has never been simpler! Use our streamlined booking system to book an appointment in just a few clicks.
The quickest way to contact AFF Group SA is to fill in the callback form on this page with your name, number, suburb and what you need. For quotes, include the width and height of the opening and a photo if you have one; for repairs, a short video of the fault helps us bring the right parts.
You can also contact AFF Group SA by email at support@affgroupsa.co.za. We cover all of Gauteng, including Johannesburg, Pretoria and Sandton. Read more about roller shutters on Wikipedia.
Once we receive your message, a team member reviews the details and replies with either a quote or a few questions. For new doors we usually arrange a site visit to measure the opening, check the headroom and look at how the door will be used, so the price we give you is accurate.
For repairs, we try to confirm the likely fault from your photo or video first. That way the technician arrives with the right springs, slats or motor parts and can often fix the door in one visit. If the door is stuck open or closed and your premises are not secure, tell us so we can prioritise the callout.
Business customers with several doors can also ask about a scheduled service plan, which keeps every door checked and working throughout the year.
Visit or call one of our branches. Our 24-hour call centre is on 011 837 9999.